STAR SWIMMING ACADEMY
A Multi Award Winning Learn To Swim School
The Star Swimming Academy Ltd is committed to protecting and respecting your privacy at all times in conjunction with the Data Protection Act 1998 (DPA) and the forthcoming General Data Protection Regulations (GDPR) which replaces the DPA on the 25th May 2018.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Without hesitation, we want you to know that we do not sell, lease or share your personal information to any third parties unless we are required by law, such as the police and government agencies.
The Star Swimming Academy Ltd may change this policy from time to time by updating this page. However, when we make changes to the contents of this page you will be automatically notified when you visit the site and will be requested to review this page before accessing any other pages on this site.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting https://www.starswimmingacademy.co.uk/ you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (DPA) and the forthcoming General Data Protection Regulations (GDPR), the data controller is:
Star Swimming Academy Ltd of 1-3 Crosby Road South, Waterloo, Liverpool, Merseyside, L22 1RG.
Our nominated representative for the purpose of the Data Protection Act 1998 (DPA) and the forthcoming General Data Protection Regulations (GDPR) is Will Kildare.
This policy is effective from 1st April 2018.
Firstly, we have a SSL certificate in place this ensures that all communications between your browser and the website are encrypted. For example, when entering and submitting information via our contact form.
What We Collect
There is only one way to submit information via this website and this is through our Contact Form.
Via the Contact Form we ask you to consider submitting the following information:
- First and Last Name
- Contact information including telephone and email address
- Reason for contacting us and background information for the reason for contacting us.
What we do with the information we gather
We require this information to understand your needs and provide you with reply to your enquiry, which 99% of time is about swimming lessons, availability and costs. We will either do this by replying to your email directly or calling you on the number you provided.
What we do with emails we receive
After responding to your email, we wait a couple of days for you to get back to us, if we do not get a reply from you within a couple of days, we simply delete the email and await further communication from you.
Additionally, we would like to advise you that no email is automatically stored in the backend of our website (normally within a database that’s forms part of the website structure) or on our hosting server.
Furthermore, after the initial emails and we progress with your enquiry, further communication is done by telephone.
How We Use Your Personal Information
- Adverse weather conditions.
- Building work.
- Pool Maintenance or Breakdown.
- Any other issues that prevents a learn to swim lesson being held.
This can be done either via email or by telephone or text. If done by email or txt these forms of communication will be deleted after 2 days.
Use of Photographs
Links To Other Websites
Controlling Your Personal Information
Star Swimming Academy Ltd, 1-3 Crosby Road South, Waterloo, Liverpool, Merseyside, L22 1RG
To request us to remove any information that may identify you or child on our website please use out contact form to contact us and on receipt of this email we will remove the information (including photographs) from our website within 48 hours.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us as soon as possible on firstname.lastname@example.org.
Once your we have received you letter or email, we will promptly correct any information found to be incorrect and get back to you to confirm this in writing.